Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at
info@myphonepk.com
Shopping Information
Delivery charges for orders from the Online Shop?
myphonepk delivery is completely free nationwide.
How long will delivery take?
What exactly happens after ordering?
myphonepk order management process starts when an order is placed. The order is verified and processed. Next, the business or fulfillment partner picks, packs, and ships the order. Order tracking information is generated and sent to the customer so they can track the delivery window and movement in transit.
Where can I view my sales receipt?
To view your sales receipt, you can usually check your email inbox for an order confirmation or sales receipt sent by the online store after your purchase. Additionally, if you have an account on the website where you made the purchase, you might find a record of your order and sales receipt in the "Order History" or "Account" section. If you're unable to locate it, you may contact the customer support at our contact page.
How do I add a gift receipt to an order?
Adding a gift receipt to your order at Myphonepk.com is easy and ensures a seamless gifting experience. During the checkout process, simply look for the option that asks if your order is a gift. If available, check the designated box, and follow any additional instructions provided.
If you can't find this option during checkout, no worries! You can always reach out to our dedicated customer support team. Simply contact us via email, live chat, or phone, and let us know that you'd like to include a gift receipt with your order. We're here to assist you and make your shopping experience with us as convenient as possible. Choose Myphonepk.com for hassle-free gifting and quality smart devices
How long do I have to return an order?
All branded products include a warranty. If the box is opened, items are considered used and are returned with market-competitive prices. Only unopened boxes are eligible for return with in the time frame of company policy.
Payment Information
How can I pay for an item?
Currently the payment method we are using is only Cash on Delivery.
Can the country receiving the shipment be different than the country of purchase?
Yes, we will deliver the order if purchased from overseas. Delivery address should be in Pakistan.
Orders and Returns
Delivery charges for orders from the Online Shop?
Our delivery is completely free Nationwide.
How long will delivery take?
Delivery will take around 2 to 4 working days at your door step.
What exactly happens after ordering?
As we receive the order we will process your order. We will make a video of packing. We will notify you via email, whattsapp or message your tracking id. From tracking id you will track your order. If packing video is required by you we will send you the video of your package.
Which browser is best to use the site?
Google chrome is the best browser to use.
How do I subscribe to the newsletter?
You can create an account on the website. By this you will receive the latest updates of the products. You can also receive updates in case we start giving services in other categories.